Stephan Dewald has been responsible for sales in Western Germany and Luxembourg for more than six years as a sales representative at Akustik & Raum. In this short interview, he explains where he sees the biggest challenges in his day-to-day work and what it takes for everyone involved to be completely satisfied with a project.
Mr. Dewald, what are the biggest challenges in your day-to-day work as Head of Sales for Western Germany and Luxembourg?
Stephan Dewald: In the sales force, I always have to deal with different external influences. My job is to translate our customers' requirements into the best possible solution using my own experience and all of Akustik & Raum's expertise.
How do you achieve this?
The basis for successful projects is to identify the respective needs. If we take a solution-orientated approach when we receive enquiries from planners and customers and all questions have been clarified, the path is clear for successful implementation. I am satisfied when our high-quality acoustic products can contribute to well-being in various areas of everyday life.
Can you give an example of this?
Our MAKUSTIK FeinMikro FM300µm elements impress with their exceptionally high perforation and have recently been used in the Cité de la Sécurité Sociale (CSS) in Luxembourg, among other places. The project involved the comprehensive new construction of various institutions, including Luxembourg's national health insurance fund.
Thank you for giving us an insight into your day-to-day work at Akustik & Raum!
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